For established HVAC & heat-pump contractors
Get found. Get booked. Bring customers back.
Good work should lead to the next job. We build and connect your website, lead pipeline and customer follow-up so opportunities stop relying on memory.
Set up for your business. Operated by your team.
Ongoing support from T&R Growth.
Eight guided steps. Ryan reviews your answers and replies by email.
Sample property A
Heat-pump cleaning
Property manager · 4 units
- Website inquiry captured4-unit cleaning · 10 Sep 2026Received
- Lead enters the pipelineService details stay with the recordNew
- Appointment bookedScheduled · 15 Sep 2026Booked
- Completed work recorded4 units cleaned · 15 Sep 2026Done
- Review request readyA person reviews and sends the messagePrepared
- Next-service date set15 Mar 2027 · recorded after the jobRecorded
- Back in the due-for-service viewDue in 14 days · example view: 1 Mar 2027Follow up
How it works
From first search to next service.
Get found
A focused website and strong local-search foundation.
Get booked
Website inquiries enter a private lead pipeline.
Get reviewed
Completed jobs create a review-request workflow.
Get rebooked
Next-service dates surface customers who are due again.
See the system
See the system at work.
Follow Sample property A from a website inquiry to its next service. The supporting records below are fictional too.
Stage 1 of 3
New inquiry
The website request enters the private pipeline with the service needed and its current status.
- Record
- Sample property A
- Source
- Website
- Service
- 4-unit cleaning
- Status
- Booked
- Scheduled
- 15 Sep 2026
Stage 2 of 3
Job completed
The customer and completed work are recorded, and a review request is prepared.
Review requests are prepared here. A person reviews and sends each one.
Stage 3 of 3
Customer due again
The next-service date brings the customer back into view when follow-up is appropriate.
Sample property A: next service 15 Mar 2027, viewed on 1 Mar 2027. Reminders are prepared here. A person reviews and sends each one.
Messages are prepared for review. Nothing goes out automatically.
Where does your follow-up break down?
The audit starts with how you handle leads and past customers today.
Built and operating
A real service-business implementation.
The public website, private workflow and return-service process have been built and used in a real operating business.
Public discovery and lead capture
A focused service-business website and connected intake path were built and put into operation.
Private operating workflow
Leads, customers, jobs and completed work are tracked in one private workflow.
Review and return-service process
The operating system prepares review requests, records next-service dates and surfaces customers who are due again.
Results vary, and customer review and reminder messages are currently reviewed and sent manually.
Read the implementation and accuracy notes
- A commercial customer reported discovering the service business through Gemini.
- In a separate unbranded test, Gemini displayed the business and cited its website.
- These were separate events, and results vary by query, user and location.
- We do not claim the website caused a particular job.
- Automated customer texting is not operating.
- T&R Growth’s opt-in operational SMS lead alerts are for authorized business recipients only. Customers are never automatically enrolled or messaged. See SMS Consent.
Who it’s for
Built for established service businesses with customers worth bringing back.
A strong fit
- Established HVAC, heat-pump or recurring local-service company.
- Existing customer history and a good offline reputation.
- Website, lead handling and follow-up are disconnected.
- Recurring cleaning, maintenance or service opportunities.
Not yet
- Brand-new business with no meaningful customer history.
- Company seeking only ad management.
FAQ
Straight answers
Do we need a new website?
Not always. We recommend a rebuild only when it materially improves the connected system. If your site is in good shape, we assess connecting to it instead.
Does this replace our existing software?
No. This is not a ServiceTitan replacement, and it does not replace your accounting, scheduling or invoicing tools. We assess what to connect, keep or build around your existing tools before recommending an implementation.
Is automated customer texting included?
No. It is not part of the current base implementation and is not operating. Review and reminder messages are prepared by the system and sent manually. Automatic customer texting may be offered separately in the future.
Can you guarantee leads, reviews or search rankings?
No. We do not guarantee leads, revenue, bookings, reviews, reactivated customers, or placement in Google or AI assistants. We build the foundations that help. Placement still varies by query, user and location.
See where your next job gets forgotten.
Tell us how you handle leads, completed jobs and past customers. Ryan will review your answers and reply by email. If there’s a fit, you can discuss the implementation and pricing on a call.
Start your growth audit